You have questions, we have answers!

How does this work?

We want your event to be a stress-free experience! We come to your home to set up and style, leave you to have your party, and then return the next day to pick everything up! You get all the great memories without any of the fuss! 

How do I make a reservation?

To start your booking, browse our website and choose a theme. We're happy to mix and match elements between themes, or work with you if you have something specific in mind that you don't see on our website or social media pages.

Once you have a date and theme selected, fill out our request form  and we'll contact you to confirm availability and discuss next steps for the 50% refundable reservation deposit and signed party contract.   

 

Due to the high volume of requests we receive, we're unable to hold dates for you until both the deposit and signed contract are returned.

What happens the day of the event?

The week before your event, we'll be back in touch to verify everything once more before delivery including delivery and pickup times.  During the designated arrival window, we'll arrive to setup and style the party for you! 

 

*Please have the area cleared and ready for tent set up. Each small tent requires a 4-foot by 4-foot space. The Firefly Bell Tent requires a 25 foot radius for staking and lines. We're unable to assist in moving furniture so please have the space ready.

 

On average, it takes 60-90 minutes for us to set up and style our indoor tents and two hours for our Firefly Bell Tent.  

What is the standard rental period?

Standard is overnight. If you want to have tents for more than one night just make a note in your reservation and we will work to accommodate you! Additional night rate applies and is based on availability. 

What if I need to cancel?

Indoor tent party cancellations made more than 7 days prior to your event will receive a total refund of your deposit. Backyard glamping parties require 14 days notice to cancel for a refund of your deposit.

COVID-19 UPDATE: If someone in the household has tested positive, please let us know ASAP and we will discuss the potential for rescheduling based on availability. 

How is everything cleaned?

After each event, all bedding is laundered using hypoallergenic detergent. Mattresses, decorative pillows, and trays and lanterns, etc. are disinfected and sanitized. We have kids, too, and will ensure everything meets the picky standards we have for our own family!  ​

How far do you deliver?

We cover most of metro Nashville's surrounding counties, and rentals outside that area may be possible based on our availability, and we'll include a quote for a flat-rate time/mileage fee depending on your location. 

Is there an age requirement? 

We highly recommend party guests are ages 5 and over. The sweet spot for sleepovers is 8+.  If you have a younger sibling in the house, we're happy to make exceptions for them. Our indoor tents comfortably sleep tall teenagers and even adults! 

Can I use the indoor tents outside?

Our handcrafted tents are designed to be used indoors only, but we can sometimes make exceptions if there's a covered patio/porch and there's zero chance of rain in the forecast. If the tents are damaged, there will be an additional charge immediately upon return. 

Why are these so expensive, and do you offer discounts? 

We struggle with this, to be honest, because we know the costs of our parties make them out of reach for many families. We're covering expenses for high-quality items that we maintain and replace frequently, commercial laundry services, insurance, staff we carefully vet and pay to assist with setups/pickups, and gas and transportation expenses among other things. Please understand we're unable to discount our parties because of this. 

We do have a standing discount for public school teachers who can provide their 2022-23 employee badge or email address, and we're proud to be very active donors to silent auctions and fundraisers including our local school teams, PTOs, and the Make-A-Wish Foundation. If you have a silent auction or fundraiser request, please email us

What if I still have more questions? 

Please fill out our contact form with your questions. We'll get back with you as soon as possible!